Sep 15 2008

Microsoft Sucks At Life And Delayed My Work Day

With my new position, I am not only a web developer, but also the Network Administrator. As a part of that, I sometimes need to fix computers. Our CFO’s Outlook would throw an error every time he closed it and he finally asked for my help. At first I tried to repair the installation, but that didn’t fix the problem. I knew that I would have to remove and re-install Office. Since we manage many computers in our office, we have many Office installation CD’s. I figured that our license would cover all of the computers, however, his computer had it’s own license of Office. While he was in a meeting, I reinstalled the suite using the other product key. After I entered it, I realized that I needed his product key, but it was already installing so I figure when I went to activate it, I could change the key, but it turns out you can’t do that anymore.

As far as I remember, you would be able to change the product key on activation on older versions of Office. Anyways, I call Microsoft asking how I can change the product key and they told me that I would have to uninstall it and reinstall it. He said that was for our protection, but I didn’t see the point in it. I would understand if it had already been activated, but it did not go through activation yet. It seems to me that someone might have more than one license of a software and may grab the wrong key code. Since Microsoft accepts that as a valid key, it continues through the installation process, but doesn’t inform you until you go to activate it that it is already active. In Microsoft’s bad attempt at making the software secure they wasted valuable time I could have spent programming. Granted it was only an hour of my time back and forth, but that’s not the point.

About the author

Timothy Haroutunian

Timothy Haroutunian is a ServiceNow Cloud Implementation Specialist at Acorio. ServiceNow is an IT Management solution that allows for a complete view of your IT and physical environment.

Permanent link to this article: http://www.armenianeagle.com/2008/09/15/microsoft-sucks-at-life-and-delayed-my-work-day/


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