Tag Archive: call

Apr 26 2008

I Love When I Receive Idiotic Phone Calls

Today when I was spending time with my mother, she received a very strange phone call from a medical office in New York. I told him that he wasn’t being very professional and that I would like to speak to supervisor and he told me, “Ma’am, you will have to deal with me first.”

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Apr 01 2007

Call Log Sells For $200,000 To A Help Desk

Call Log, which is the Call Management System that I developed for the ITS Help Desk at Plymouth State University, was purchased by HyperTherm for $200,000. application, call log, help desk, hypertherm, business, call management system

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Mar 20 2007

Lent: Day 30 – Prayer & Scripture

The LORD will bring upon you and upon your people and upon your father’s house such days as have not come since the day that E’phraim departed from Judah — the king of Assyria.”

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Mar 12 2007

24 Day 6: 6pm – 7pm

Charles told Aaron that he would be there in a few minutes to talk to Martha A chopper took Logan to see Martha to talk with her and get her to call the Russian First Lady.

Permanent link to this article: http://www.armenianeagle.com/2007/03/12/24-day-6-6pm-7pm/

Feb 28 2007

Lent: Day 10 – Prayer & Scripture

Today’s Scripture (Reading) Exodus 2:11-22 One day, when Moses had grown up, he went out to his people and looked on their burdens; And Moses was content to dwell with the man, and he gave Moses his daughter Zippo’rah.

Permanent link to this article: http://www.armenianeagle.com/2007/02/28/lent-day-10-prayer-scripture/

Jun 05 2006

Prototype Window Class

The window features: * Resizable windows * Minimize/Maximize * Modal Dialogs * Visual Effects * Skinnable Not only can you load a full webpage inside one of the windows but you can close out just like you can with browsers.

Permanent link to this article: http://www.armenianeagle.com/2006/06/05/prototype-window-class/

May 12 2006

Senior Project Presentation

So after 5 months of work, my senior project is complete and it culminated with me presenting to 4 faculty members of the Computer Science Department. I hope I get an “A” because I worked really hard at Call Log AJAX, Call Log, Computer Science, CS, ITS, Senior Project, web programming

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Jan 29 2006

Call Log – AJAX Knowledgebase Thought

The reason for this is if they call back with the same issue and the knowledgebase picks up on this article, the help desk employee will be able to know that this is a repeating issue.

Permanent link to this article: http://www.armenianeagle.com/2006/01/29/call-log-ajax-knowledgebase-thought/

Jan 18 2006

Call Log and ITS Managers

– Print Quota or Disk Quota over limit) Completed Call Log Redesign Problem Details linked with the Knowledgebase Ability to assign a call to a group instead of an individual New look for assigned call details Check your groups open calls Re-assign to another group Hardware Info for user – Listing all computers and details Call History Integrated into Call Log Automatically Generated Keywords Main Page News using Help Desk Blog In Progress User Quota Disk Quota Department Quota Main Page Open Calls my.Plymouth Information about user Adding Switch, Port and Jack information to Hardware Info Call Log Wish List for Employees for what they want added Future Goals Email Channel Error – Fix in Tools Section Restore Request Oz Lookup User Information NSYSMAN (with Manager or Shift Leader Authorization) NFIXPROFILE Customize Call Log to your needs Employee Appointment Manager and Calendar System User’s Media Loans TIMELINE January 30th, 2006 – Shift Leaders Start Testing Call Log Version 3.0 June 1st, 2006 – Full Testing Starts August 1st, 2006 – Call Log 3.0 goes LIVE Even though this is the current timeline, we will be developing this throughout the upcoming year.

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