Tag Archive: employee

Jan 29 2006

Call Log – AJAX Knowledgebase Thought

The reason for this is if they call back with the same issue and the knowledgebase picks up on this article, the help desk employee will be able to know that this is a repeating issue.

Permanent link to this article: http://www.armenianeagle.com/2006/01/29/call-log-ajax-knowledgebase-thought/

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